General

We recognize that accessing websites can present challenges for individuals with certain disabilities. Since each disability is unique, what may be accessible to one person might pose challenges to another. Porto Real Cigars is dedicated to providing an accessible experience for all of our customers and potential customers, considering our size, resources, and understanding of their needs. To achieve this, we have worked with accessibility professionals to guide and advise us on how best to accommodate these needs.

Accessibility on Our Website

Porto Real Cigars’ website offers several features and tools designed to enhance accessibility. We also encourage the use of third-party aids and tools that are commonly provided by most web browsers.

If you are having difficulty accessing our website or navigating through its features, despite using our available accessibility tools or third-party/browser options, we invite you to reach out for further assistance. You can contact us using the details provided below.

Some Specific Accessibility Features on Our Website

Disclaimer

While we continuously strive to improve accessibility, we acknowledge that the process is ongoing. As part of our commitment to providing an accessible online experience, we will make reasonable efforts to enhance website usability for all users, based on feedback and available resources. However, due to the evolving nature of technology and the variety of accessibility challenges individuals may face, some features, content, or processes may require further improvement.

We welcome your suggestions and feedback to help us enhance our website’s accessibility.

We Are Here for You

If you are experiencing difficulty accessing any part of our website due to a disability or need assistance navigating our site because of your specific needs, please do not hesitate to contact us. We are committed to assisting you.

For support related to website accessibility, please contact us by phone or email. Please note that the following contact number is exclusively for accessibility-related concerns and not for general product inquiries. If you require assistance, you can reach us at 305-305-9383 during our regular business hours, Monday through Friday, 9 AM to 5 PM (Eastern Time).

Please note that the number listed is for accessibility support only. For other inquiries, please refer to other contact details found on our website.

You may also email us at info@portorealcigars.com to explain any difficulty you’ve encountered or believe others might encounter. We will review your concerns and work to provide the necessary assistance during our business hours.

When you contact us, your privacy will be fully respected, and you are not required to provide any personal information unless necessary for your inquiry.

Conclusion

We value your feedback and strive to make our website as accessible as possible. If you have suggestions or require further assistance, please reach out to us.